E-Government and Its Limitations: Assessing the True Demand Curve for Citizen Participation

  • Video (starts at 14:30)

    Many e-government initiatives start with promise, but end up either as digital “ghost towns” or as a venue exploited by organized interests. This paper discusses e-government in the context of the literature on the demonstrated demand curve for citizen engagement. It highlights two policy pitfalls and discusses values and design features which can enhance e-gov in the future.

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