Over in VoxPopuLII, Stephanie Davidson talks about survey methodologies. This is a subject near and dear to our hearts at the LII. We've wondered for a long time how we might apply qualitative methods (and quantitative ones, too) to the problem of assessing LII effectiveness. This is an opening round in what we hope will be a long discussion about how one knows whether an online legal information resource is doing what it's supposed to as well as it can.
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