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New study of lawyer information-seeking behavior

Stephen Makri has written a doctoral thesis on lawyer information-seeking behavior — a field that (as we’ve remarked before) is woefully understudied.  His abstract describes it thus:

In this thesis we examine the information behaviour displayed by a broad cross-section of academic and practicing lawyers and feed our findings into the development of the Information Behaviour (IB) methods – two novel methods for evaluating the functionality and usability of electronic resources. We captured lawyers’ information behaviour by conducting naturalistic observations, where we asked participants to think aloud whilst using existing resources to ‘find information required for their work.’ Lawyers’ information behaviours closely matched those observed in other disciplines by Ellis and others, serving to validate Ellis’s existing model in the legal domain. Our findings also extend Ellis’s model to include behaviours pertinent to legal information-seeking, broaden the scope of the model to cover information use (in addition to information-seeking) behaviours and enhance the potential analytical detail of the model through the identification of a range of behavioural ‘subtypes’ and levels at which behaviours can operate. The identified behaviours were used as the basis for developing two methods for evaluating electronic resources – the IB functionality method (which mainly involves examining whether and how information behaviours are currently, or might in future be, supported by an electronic resource) and the IB usability method (which involves setting users behaviour-focused tasks, asking them to think aloud whilst performing the tasks, and identifying usability issues from the think- aloud data). Finally the IB methods were themselves evaluated by stakeholders working for LexisNexis Butterworths – a large electronic legal resource development firm. Stakeholders were recorded using the methods and focus group and questionnaire data was collected, with the aim of ascertaining how usable, useful and learnable they considered the methods to be and how likely they would be to use them in future. Overall, findings were positive regarding both methods and useful suggestions for improving the methods were made.

Those who have an interest in this area might also want to look at some earlier work by Kuhlthau and Tama (widely referenced), and this powerpoint from a 2006 presentation at SWALL (which, in the manner of powerpoints from meetings you haven’t attended, is a little bit cryptic — it would be nice to see the paper).

Hat tip and a low bow to Robert Richards, who brought this to our attention via the Law Librarian Blog.

Legal Workshop: legal scholarship written for people who aren’t legal scholars

From their press release:

    A consortium of America’s most influential law reviews today launched The Legal Workshop ( www.legalworkshop.org), a free, online magazine featuring articles based on legal scholarship published in the print editions of seven participating law reviews: Stanford Law Review, New York University Law Review, Cornell Law Review, Duke Law Journal, Georgetown Law Journal, Northwestern Law Review, and University of Chicago Law Review.

    The Legal Workshop features short, plain-English articles about legal issues and ideas, written by an author whose related, full-length work of scholarship is forthcoming in one of the participating law reviews. But The Legal Workshop does not house a collection of abstracts. Instead, it offers an engaging alternative to traditional academic articles that run 30,000 words with footnotes, enabling scholars to present their well-formulated opinions and their research to a wider audience. In addition to making legal ideas understandable, The Legal Workshop seeks to house the best of legal scholarship in one place­making it easier for readers to find the best writing about all areas of law. …

(read the full press release)

We’re glad to see others join the LII in recognizing the need for legal commentary that reaches out past the walls of the academy.  For the last five years, the student-written LIIBULLETIN has analyzed upcoming Supreme Court cases for a sophisticated public.  We are delighted that law reviews and scholars are picking up on the idea that writing for laypeople is not writing for dummies.  The Legal Workshop is something that’s been sorely needed, and we look forward to its success.

[ Extra credit problem: those interested in seeing what “writing for the public” means might be interested in a “compare and contrast”  reading of yesterday’s syllabus in Arizona v. Gant and the LIIBULLETIN pre-analysis of the case.]

Making lemonade

Many law firms have responded to a worsening business climate by deferring employment start dates for incoming associates.  In many cases, the deferral carries a stipend intended to support pro bono work by the associate.  As this AmLaw Daily article indicates, the mechanisms by which all this will work are not yet solidly worked out.

We’d like to help out.  Here at the LII, we can provide structured and worthwhile opportunities for those who are seeking a public-interest berth.  Since November, we’ve been talking with the Cornell Law School’s Assistant Dean for Student and Career Services — an innovator who is really concerned about what’s happening to our current students and recent grads.  Here’s what we’re going to do:

Initially, we will offer writer/editor positions on our WEX legal encyclopedia to any recent Cornell grad who comes to us with a plan of work and a mentor.  We can’t offer pay, but we can offer exposure, attribution, and a chance to do work that will benefit both the profession and the public while keeping writing and research skills sharp.  Because we are entirely Internet-based, our editors can live where they like, and get to work using a web browser.  If we have the capacity, we will extend the offer beyond recent Cornell grads; if you’ve got time, we’ve got a place for you to write.

It’s as simple as that.  WEX would benefit from any amount of work we can collectively put into it, ranging from fairly simple tasks like writing definitions to crafting more complex analyses like encyclopedia entries.  The work will carry the name of its author, and be both visible to the hundreds of thousands who visit the LII site each month and to a professional audience that will (no doubt) offer feedback, positive and negative. (How visible? Search Google for “bankruptcy law”, “environmental law”, or “securities”).

To anticipate some questions:

The upper limit on participants is set by our capacity to supervise them.  That’s the main reason we’ve asked applicants to provide signed agreement from a mentor who will supervise their work.  That might be someone from their firm, an attorney in another practice, or a teacher at their law school.  We do not have a strict limit on the number of participants in mind; we’ll stop taking people when we think we’ve run out of capacity to supervise them.  We are reserving 30 places for Cornell graduates. Beyond that, we will consider applications in the order received.

As that might suggest, we’re very interested in talking to people who want to put together focussed, self-supervising teams — we’re open to differently-structured proposals from other law schools, law firms, and so on.  For example, a school or firm might choose to field a specialized team working under internal supervision by their own senior people (we have a particular need for such teams to work on narratives in our American Legal Ethics Library — there are 26 states for which we have none as yet).  If you are interested in an alternative structure that would result in the creation of significant content in WEX, let us know.

Work will start in earnest around June 1; we are even now working on the cloud-computing-based infrastructure that will support this, and sharpening our editorial blue pencils.

What we offer in return for your participation is, above all,  an opportunity to research and write, with credit and recognition given to the work of editors and mentors.  Attribution is an elusive thing in the wiki world, of course. But we will give (and label articles with) “originator attribution” for those who originate WEX articles; this can include a link to a personal or professional web site. We will also set up an honor roll of mentors and editors, and set up a LinkedIn group for those who participate.  We are open to your ideas other forms of recognition.  The limits are imposed by simple fairness and by our administrative capacity.

Final words to the wise:  we take a very dim view of people who do the bare minimum necessary to meet a posted requirement, and reserve the right to withhold credit for conspicuously adequate work.  We are not a resume service, nor are we a venue for lawyer advertising or link farming.

We hope this will be something that helps us, helps you, and builds something that will help the profession and the public.  If you’re interested, get in touch via our contact form, using the category “WEX public-service project”.

Mysteries of the LIIBULLETIN revealed


We recently asked the 18,500 subscribers to the LIIBULLETIN to complete a survey telling us a little about themselves and about what they thought of the service.  About one in five did (a response rate that pleased us very much).  Over at b-screeds, LII Director Tom Bruce explains a bit about what the LIIBULLETIN is, how it’s made, and what he thinks is unique about it as a writing experience for law students and a service to the public.

LII meets Nolo Press. Bonding ensues.

We’ve been playing on the same team for years, but we’d never actually met.  Yesterday, LII-ers Tom Bruce, Deborah Schaaf, and Dan Nagy met with Jake Warner and the Nolo team at their headquarters in Berkeley (or Ithaca West, as we prefer to think of it).  We had a great time meeting everybody.

Both groups are dedicated to the idea that non-lawyers can and should understand law, and both have been pursuing that goal for years.  Surprising that we’d never actually met before now, but mutual friend Tim Stanley of Justia was kind enough to perform the introductions. We think there is a lot that we’ll be able to do together in the future– stay tuned.

Our first planned joint activity was to have been a competition to see whose building has the more confusing layout, but the LII has decided to concede the title to Nolo’s extremely cool old clock factory.

(Jake and Tom may look dedicated and intense in the photo, but actually they were talking about sports.  Tim posted more photos here.)

LII launches VoxPopuLII

This week, we’re launching VoxPopuLII — a blog that will feature work by a lot of people you may not have heard of.  We’ve invited folks who are doing good work in public legal and government information to write about their big ideas on technology, policy, and everything else that has to do with the field.  The inaugural post is by Kerry Anderson, the Deputy Director and head of IT for SAFLII, the Southern Africa Legal Information Institute.  New pieces will appear twice monthly.

As LII Director Tom Bruce points out over at b-screeds this week, the field of legal information is much bigger than it ever has been. It’s still growing fast.  VoxPopuLII is our way of highlighting the new diversity in  the field and bringing your attention to some voices you may not have heard before.  We certainly hope you’ll read it, and that some of you will join us as commenters and guest-bloggers.

Who says there’s no civic engagement?


Making sense of web statistics is hard. We tend to rely on them only to make relative judgments about our impact, and to get a general sense of what people are doing with our collections — but sometimes their connection with the real world is clear.

On January 20th, Inauguration Day, use of the LII’s edition of the US Constitution more than doubled — an increase of more than 10,000 multipage visits, or about 50,000 page views.

LII launches free lawyer directory service

The LII is launching a free lawyer-directory service.  The result of a year-long collaboration with Justia.com, the new service offers great value to those in our audience who are looking for legal help, and to the lawyers who offer it.

People looking for legal services now have a way to find public-spirited lawyers who support the goals and activities of the LII.  Of course, we don’t offer endorsements or evaluations, but we can tell you whose heart we think is in the right place.  Lawyers who support the LII receive a special “badge” that lets you know who they are — and they stand out in our search rankings.

For lawyers, the directory offers the opportunity to do well by doing good.  The service is very reasonably priced.  In fact, it’s free — every American lawyer we were able to identify has a basic profile in Justia’s directory now (more on how this works with the LII’s directory below).  And by buying an LII badge,  lawyers identify themselves to our audience of 2.5 million unique visitors each month as someone who supports our efforts.  A much more detailed picture of how the directory can help lawyers find clients is in Justia’s announcement.

Over the years, the LII has been offered many opportunities for commercial partnerships.  This is the first that has seemed to offer something to our audience (and to us) without cluttering the site or offering the potential for conflicts of interest.  We’re very, very excited about it, and we hope you will be too.

A big tip of the hat goes to Tim Stanley and the Justians (especially Vasu, Nick, and Dan) for all their help with this.

Where to find it:

  • See the directory here.
  • Get listed here.
  • Read the FAQ here.

How it works:

  • Every American lawyer we could identify has a free listing in Justia’s directory.
  • Lawyers who register (“claim their profiles“) at Justia are then listed in the LII’s directory, and may put additional details into their profile, such as pointers to their websites, social-networking listings, and so on.
  • Lawyers receive credit for good works — such as making a donation to us (“buying a badge“), creating online content via blogs — that cause them to rise higher in directory search results.  We will soon add credit for contributing content to WEX and other LII resources.

Supreme Court January argument round starts today

The Supreme Court hears 8 cases this week, and 3 next (the imbalance is owed to the Inauguration next week).  Here’s a quick rundown, with links to our analyses of each:

Monday, 12 January:

Tuesday, 13 January:

Wednesday, 14 January:

Wednesday, 21 January:

New content-forwarding capabilities on the LII site

Normally we’re asocial here at the LII — our idea of a social-networking site is isolatr, as befits our somewhat withdrawn and geeky image.   But we recognize that a lot of you do have friends, and you like to send them stuff.  As of today, we’ve made that a lot easier to do with our Wex and LIIBULLETIN collections.  You can e-mail articles, and share them via an assortment of major social-networking sites like del.icio.us and Facebook.

We’ll be adding this feature to more collections as the year goes on.  Right now, our US Code and caselaw collections operate in their own frameworks, which makes this more difficult to do, but we’ll be upgrading them later in the year.  And we are thinking very hard about the relationship between legal information and Web 2.0 applications — particularly around questions of crowdsourcing, authority, and expert participation.

You can expect a lot more from us on this in the coming year.  For now, we hope you’ll take advantage of our first, small step in this direction.  Happy New Year!